FAQs
What products does Testeko offer?
Testeko offers a wide range of beauty products including face care, hair care, makeup, skincare, nail care, and eye care items. Our collection is carefully curated to cater to all your beauty needs.
Are the products on Testeko authentic?
Yes, all products available on Testeko are sourced directly from reputable brands and distributors. We prioritize authenticity and quality to ensure our customers receive genuine products that meet industry standards.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. You can choose the payment method that is most convenient for you during checkout.
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
What if I receive damaged or defective products?
At Testeko, customer satisfaction is our top priority. If you receive damaged or defective products, please contact our customer service team immediately with photos of the damaged items. We will promptly assist you with a replacement or refund as per our return policy.
Can I return or exchange products?
Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase for any reason, you may return the unused items within a specified timeframe for a refund or exchange. Please refer to our returns policy for detailed instructions.
Are your products cruelty-free and vegan?
We strive to offer a selection of cruelty-free and vegan-friendly beauty products whenever possible. Look for the relevant labels or descriptions on product pages to identify cruelty-free and vegan options in our collection.
Do you offer skincare consultations or recommendations?
While we do not offer personalized consultations, our website provides detailed product descriptions and customer reviews to help you make informed purchasing decisions. If you have specific skincare concerns, feel free to reach out to our customer service team for assistance or recommendations.
How can I contact Testeko customer service?
You can contact our customer service team via email at info@testeko.com or through the contact form on our website. We are here to assist you with any inquiries, concerns, or feedback you may have regarding your shopping experience with Testeko Beauty Store.
Testeko offers a wide range of beauty products including face care, hair care, makeup, skincare, nail care, and eye care items. Our collection is carefully curated to cater to all your beauty needs.
Are the products on Testeko authentic?
Yes, all products available on Testeko are sourced directly from reputable brands and distributors. We prioritize authenticity and quality to ensure our customers receive genuine products that meet industry standards.
What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. You can choose the payment method that is most convenient for you during checkout.
How can I track my order?
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
What if I receive damaged or defective products?
At Testeko, customer satisfaction is our top priority. If you receive damaged or defective products, please contact our customer service team immediately with photos of the damaged items. We will promptly assist you with a replacement or refund as per our return policy.
Can I return or exchange products?
Yes, we offer a hassle-free return and exchange policy. If you are not satisfied with your purchase for any reason, you may return the unused items within a specified timeframe for a refund or exchange. Please refer to our returns policy for detailed instructions.
Are your products cruelty-free and vegan?
We strive to offer a selection of cruelty-free and vegan-friendly beauty products whenever possible. Look for the relevant labels or descriptions on product pages to identify cruelty-free and vegan options in our collection.
Do you offer skincare consultations or recommendations?
While we do not offer personalized consultations, our website provides detailed product descriptions and customer reviews to help you make informed purchasing decisions. If you have specific skincare concerns, feel free to reach out to our customer service team for assistance or recommendations.
How can I contact Testeko customer service?
You can contact our customer service team via email at info@testeko.com or through the contact form on our website. We are here to assist you with any inquiries, concerns, or feedback you may have regarding your shopping experience with Testeko Beauty Store.